ACI releases new tool to assist airports with capacity planning

The new application is set to assess factors such as queue length and social distancing to optimise operations  

Airports Council International (ACI) World has released a new platform to help with the increase in capacity at airports as the global pandemic recovery continues.  

The ‘Static Capacity Tool’ is set to assist hubs by evaluating the level of resources and equipment needed throughout the passenger journey. It does this by assessing queue length and time, as well as the issues surrounding social distancing.  

ACI World
Photo ACI World 

Developed by Redwater Consulting Group – a transport and infrastructure economics firm – the organisation hopes the solution will provide a simple method for evaluating any additional space.  

“Providing support for our members during the process of restart and recovery is a key priority for our organisation and this simple, low-cost solution will assist even small and medium-sized airports to prevent bottlenecks in the airports and improve the passenger experience,” said Luis Felipe de Oliveira, ACI World director.  

“Listening to feedback from our committees, we have worked with one of our world business partners, Redwater, to develop a simple, user-friendly capacity tool to assist airports in planning for operations as passenger levels increase.” 

Anthony Cicuttini, managing director of Redwater, added: “We designed the tool with the user in mind and kept everything as simple as possible, which is difficult to achieve with something as complex as an airport. Users can check the performance of their existing operations, assess how changes to processors will impact performance, or understand the requirements of new infrastructure. 

“As aviation recovers, it is imperative that airports ensure their operations can cope with the new realities of the industry, and we think this tool will help with that directive.” 

The platform focusses on terminal process points which include check-in, security, immigration, boarding and baggage reclaim.