American Airlines adds vaccine status to VeriFLY app

This new feature will initially be available to those travelling from the US to the Bahamas, El Salvador and Guatemala

American Airlines has teamed up with mobile health partner, Daon and its VeriFLY app – a platform that stores health documentation for travel – to help passengers verify their Covid-19 vaccination records prior to departure.

Travellers using the software now have the option to upload their vaccine certificates for flights to the Bahamas, El Salvador and Guatemala from the US.

American Airlines
Photo American Airlines

For travel to these three countries, customers can take a photo of both sides of their record, which will then be reviewed by the VeriFLY team to ensure all the documents meet the destination’s required regulations.

Once the process is approved, all relevant information is streamlined to check-in prior to departure. The platform also provides passengers with notifications regarding their travel window.

The company’s aim is to help integrate Covid-19 safety standards onto an app to simplify the customer’s journey.

Julie Rath, vice president of customer experience at American Airlines, said: “VeriFLY gives customers peace of mind that they can meet their destination’s travel requirements and save significant time at the airport. As countries reopen to those who have been vaccinated, we are ready with [the app] to help our customers travel with confidence.”

According to Daon, the software is the airline industry’s most widely adopted mobile health passport platform, which is currently being used by Aer Lingus, Alaska Airlines, British Airways, Iberia, Japan Airlines and Qantas.

Several American hubs have inaugurated the new service, including Charlotte Douglas International, Dallas Fort Worth, Los Angeles, Miami and O’Hare.

In February, British Airways became the first UK airline to trial the app on services from London to destinations within the US.  

The platform is currently available in three different languages – English, Japanese and Spanish – to help streamline operations.