Leveraging data centres to drive IT transformation in ATM voice communication

Embracing a new model for voice communications that delivers on performance, cost-efficiency and scalability

Providing reliable, high-quality voice communications is one of the pillars of successful Air Traffic Management (ATM). In the past, Air Navigation Service Providers (ANSPs) tended to deploy highly specialised voice communications technology to meet operational needs, resulting in silos in infrastructure and administration teams. After the introduction of Voice over Internet Protocol (VoIP) solutions, ANSPs now also have the opportunity to run voice communications as a standard IT service in their data centre. By opening up the silo of voice communications systems so that they run alongside other modern ATM systems such as navigation and surveillance services, ANSPs can also increase ease-of-use for air traffic controllers.

To enable their new open infrastructure, ANSPs can deploy an ATM-grade network at its core. This approach lays the foundations for an ‘any-to-any’ concept, whereby any controller can use any frequency from any site, which increases flexibility in general and facilitates contingency operations.

By combining distributed voice communication services with an ATM-grade network, ANSPs can clear the path to more flexible ways of working, in which resources are better utilised and different sites can share technology assets. The result is a new, open and dynamic era for the aviation industry

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