Nice Côte d’Azur Airport and partners have developed a touch-free solution to help passengers avoid touching the self-service check-in kiosks.
A two-month trial period for the new system will begin on December 6. The innovative solution will allow passengers to operate the self-service check-in kiosks using their smartphones. To check-in, passengers need to scan a QR code displayed on the screen to control the check-in process remotely, including airline and flight selection, passenger and baggage check-in methods, and printing boarding passes and luggage labels.
The kiosk recognises the smartphone via a Wi-Fi connection activated by the QR code. The kiosk is then ‘locked’ so that only the user can control it. If the passenger does not interact with it for 20 seconds or if they move too far away without completing the operation, the kiosk cancels it and becomes available again. This means a second passenger cannot take over a process that the first passenger has started.
The trial is the result of a collaboration between the airport’s technical and IT services and those of its partner, Easier.
Franck Goldnadel, chairman of the board of directors of Aéroports de la Côte d’Azur, said: “Alongside improved air filtration within our terminals, optimised conditions to ensure preventive measures are still being respected. This additional measure will help to reduce the risk of spreading the virus.
“We believe that protecting passenger health will remain a key consideration for air transport in the future, and we intend to do everything possible to help passengers, ground staff, flight crew and everyone working at our airport feel safe.”