Perth continues rollout of COVID-safe initiatives

In 2021, 5.9m people have so far travelled though the airport without a single COVID-19 breach 

Perth Airport has highlighted new initiatives to promote passenger safety at the facility amidst the ongoing COVID-19 pandemic.

One of the new technologies is a QR code ordering system with food and beverage partner Mr Yum. The system will allow passengers to pre-order and pay for items on their devices and then pick them up at the terminal, reducing the need for queues during busy periods and providing a fully touchless process.

Perth Airport
Photo Perth Airport

QR discs will also be available on seating around the food outlets which can also be used to make orders and, while the initiative has been available in terminals 2 and 4 since September 20, the airport intends to roll out the service to all terminals in the future.

Kim Teo, Mr Yum CEO and co-founder, commented: “Mr Yum is proud to partner with Perth Airport to offer an elevated experience to the thousands of people who pass through the airport every day, making it easier for those in a rush to grab a coffee or a bite to eat before boarding.”

In preparation for the planned reopening of international travel to and from Australia, by the end of 2021, the facility is also rolling out a new online shopping platform which will allow customers to purchase products and services including from duty-free. The service can also be used to book access to the Aspire Lounge in T2.

Additionally the airport has introduced new technology in its car parks which will allow drivers to enter without having to touch the entry/exit and pay machines.

Kate Holsgrove, Perth Airport CCO, said: “The work our team has done over the past 18 months was validated with Perth Airport recognised as the first Australian airport to be awarded an international Airport Health Accreditation which recognised that the Covid-safe processes and measures that were implemented are robust and world class. The efforts of the Perth Airport team have given government and the community confidence that air travel is COVID-safe [and] this will be essential to the recovery of the aviation sector as we hopefully move toward to a return to normal in the post-Covid era.