Passenger Experience

Reservation pilot launches at MCO

Passengers departing Orlando International Airport will be able to reserve their spot in security screening lines pre-arrival at the terminal

Europe’s first Centurion Lounge opens at LHR

The first American Express Centurion Lounge in Europe has opened in Terminal 3 at London Heathrow Airport

PHL launches kerbside meal pick-up facility

PHL Food & Shops, the Philadelphia International Airport concessions programme, is now offering kerbside pick-up for food and retail items

Dubai Airports and Servy launch DXB&more

Dubai Airports and hospitality IT specialist Servy, have launched DXB&more, an ordering service that does not require users to download an app

Bristol introduces passenger experience improvements

The hub has partnered with Develop Consulting to help create a seamless and stress-free journey

Clark International to introduce Collins Aerospace suite

The implemented solutions are set to help streamline passenger processing, whilst supporting social distancing measures and contactless services